Refund Policy

We want you to be happy with The Solution. If you're not satisfied with your purchase, we offer a 30-day money-back guarantee.

Refund period

You can request a full refund within 30 days of your original subscription payment date, for any reason.

How to request a refund

Refunds are processed by our payment provider, Stripe, who acts as Merchant of Record for our sales.

• Open the Billing section inside The Solution and use the Stripe customer portal, or reply to your Stripe email receipt, to request a refund.
• Alternatively, contact us via the in-app support channel and we'll help you with the process.

Cancellation

You can cancel your subscription at any time from the Billing section inside The Solution, using the Stripe customer portal. Cancellation stops future renewals; you keep access until the end of your current billing period.

Trial

A card is required to start your trial. Cancel before the trial ends and you won't be charged.

Questions

For billing questions, use the Stripe customer portal from the Billing section. For product questions, contact us in-app.